Who are we?

EMERGENCY ONG ONLUS[1] is an independent and neutral organisation founded in 1994 with two objectives: to guarantee free and high-quality health services to victims of war, landmines, and poverty and, at the same time, to promote a culture of peace, solidarity, and respect for human rights.

WHAT WE DO

EMERGENCY plans, constructs and manages hospitals[2] with a long-term perspective to offer free and effective treatment to whoever needs it. In crises, we organises specific missions in support of pre-existing hospitals, and also contribute towards their reconstruction and equipment.

WHERE WE WORK

From 1994 to 2019, EMERGENCY worked in
18 countries.

In 2019 we worked in Afghanistan, Eritrea, Iraq, Italy, Central African Republic, Sierra Leone, Sudan and Yemen, and finished building the Centre of Excellence in Paediatric Surgery in Entebbe, in Uganda.[3]

Between 1994 to 2019, we treated

over 10.5 MILLION

people worldwide.[*]

 

 

 

AREAS OF SPECIALISM[4]

SURGERY

  •  Paediatric and adult heart surgery
  • War surgery
  • Emergency surgery and
    traumatology
  • General surgery
  • Orthopaedic surgery
  •  Accident and Emergency

MEDICINE

  • Cardiology
  • Primary Medicine
  • General Medicine
  • Neonatology
  • Ophthalmology
  • Obstetrics and
    gynaecology
  • Paediatrics
  • Dentistry
  • Psychological
    support

REHABILITATION

  • Physiotherapy
  • Production of prostheses and orthoses
  • Professional training
  • Cooperatives for disabled people

SOCIO-MEDICAL SUPPORT

  • Supporting patients to gain access
    to the national healthcare service
  • Accompanying patients
    to national health services facilities

At EMERGENCY we have realised just how important equality is while working as doctors and nurses. We may give our patients very different treatments, some more efficient or more complicated than others, but always in the conviction that each and every patient has the fundamental right to be treated. And if it’s a right for all, then we should treat others as we would like to be treated ourselves, as we would like the people we love to be treated. We can apply the same thinking to all other aspects of human experience, realise what unites us rather than what divides us, share what we believe to be our rights with others.

Gino Strada,

surgeon and founder of EMERGENCY

OUR WORLD
(AS OF 31/12/2019)[5]

PRINCIPLES AND VALUES[6]

EMERGENCY believes that medical treatment is a fundamental human right and should be recognised as such for every individual.
EMERGENCY is guided by the following principles:

 

IMPARTIALITY
Obligation to provide medical care without political, ideological or religious discrimination.

INDIPENDENCE
Autonomy of humanitarian aims from any political, economic, military or other contexts or influences.

 

NEUTRALITY
No involvement in conflict.

HUMANITY
A conviction that human beings are equal in the face of suffering and that human life must be protected.

EMERGENCY’s activities put the principles and values stated in the Italian Constitution and the Universal Declaration of Human Rights into practise[7].

PRINCIPLES AND VALUES[6]

EMERGENCY believes that medical treatment is a fundamental human right and should be recognised as such for every individual.

EMERGENCY is guided by the following principles:

 

IMPARTIALITY
Obligation to provide medical
care without political, ideological
or religious discrimination..

 

INDIPENDENCE
Autonomy of humanitarian aims from any political, economic, military or other contexts or influences.

 

NEUTRALITY
No involvement in conflict.

 

HUMANITY
A conviction that human beings are equal in the face of suffering and that human life must be protected.

 

EMERGENCY’s activities put the principles and values stated in the Italian Constitution and the Universal Declaration of Human Rights into practise[7].

On the night of 30 November 2019, soldiers from the Afghan and International military forces came into our First Aid Post at Andar, in Afghanistan, looking for members of armed opposition groups. Andar is an Afghan district halfway between Kabul and Kandahar. It has been one of the areas worst hit by the war, and about 100,000 people living there have great trouble getting treatment, mainly because most clinics are closed much of the time for safety and there is not much medicine available.

That night, under insistent demands from the armed men on how EMERGENCY selects its patients, our Afghan staff replied that our organisation treats all patients who arrive without exception and above all without asking them questions about affiliations. Our treatment and first aid are impartial and indiscriminate.

Once they had finished their operation, the soldiers took away our staff’s mobile phones and the patient register for November, which is essential for tracking patients’ progress.

“EMERGENCY is an independent, neutral organisation and treats anyone in need, impartially and without discrimination. We heavily   condemn this action, which is one of an endless number this year involving our staff. What we are doing, and what we want to go on doing, is treating all patients who arrive at our healthcare facilities. That is our mission. Any attempts to hinder it are unacceptable and violate all rules on humanitarian rights, besides endangering the lives of thousands of victims.”

From the press release ‘Afghanistan. Armed raids on EMERGENCY facilities violate international humanitarian law’
published by EMERGENCY on 4 December 2019.

LEGAL FRAMEWORK

EMERGENCY operates in compliance with its own Statute, Code of Ethics, and organisational model[8], as well as the laws that regulate the sector of its operation. In 1998, EMERGENCY acquired ONLUS status and in 1999 it obtained recognition ad an ONG[9]. The organisation is registered as a partner of the Italian Agency for Development Cooperation (AICS). It is a body with legal status; enrolled in the register of legal entities of the Prefecture of Milan and subject to control by the Ministry of Labour and Social Policies.

It is a body with legal status; enrolled in the register of legal entities of the Prefecture of Milan and subject to control by the Ministry of Labour and Social Policies. Employment contracts with its employees are governed by the national collective bargaining agreement for employees in the benefits, socio-medical and educational sectors (UNEBA)[10].

Collaborative relationships with its collaborators, both in Italy and abroad, are regulated by the national collective bargaining agreement on coordinated and continuous collaborations signed by AOI, Link2007, and the respective trade union organisations.

Starting in 2006, EMERGENCY  began a process of building its own partnership network[11] with various Italian, European and international organisations. In that year, EMERGENCY was recognised as an NGO partner of the United Nations Department of Public Information.

In 2015, EMERGENCY obtained the Special Consultative Status at the United Nations Economic and Social Council (ECOSOC) and was elected a member of the National Council for Development Cooperation, as a representative of civil society organisations and other non-profit entities (as per Article 26 of Law 125/2014) on the basis of its longstanding and recognised experience in the field of development cooperation. Since 2016, EMERGENCY has also been a member of AOI, the Association of Italian NGOs.
In early 2018, EMERGENCY became a partner of ECHO, the Directorate-General for Humanitarian Aid and Civil Protection of the European Commission.

In 2019, EMERGENCY ’s Board of Members updated its Statute to bring it in line with the legislative code on the third sector, as well as to broaden its scope and reach more beneficiaries. The new Statute is now available to download from our organisation’s website.[12]