Methodology

The Drafting Method

The data contained in this document refer to the activities and financial years ending December 31, 2018[1] and pertain to EMERGENCY ONG Onlus.

In drafting the document, we applied the same methodology used in the 2017 report, in accordance with our intention to evaluate our activities and budget on a three-year basis.

EMERGENCY is confronted daily with a large and complex variety of stakeholders, both internal and external.

As in the previous year, in 2018 EMERGENCY decided to give priority to the ‘internal stakeholders’ category: employees, collaborators, partners, international staff, volunteers, members and supporters represent the EMERGENCY family. These groups and individuals enable the organisation to pursue its objectives.[2]

The identification of the topics dealt with in the report is the result of a participatory process, which saw the Board of Directors identify ten themes dear to the association and then ask its stakeholders to identify which of these ten they would like the association to give answers to.

The ‘Stakeholder engagement’ has seen the completion of 22,358 online questionnaires[3]. Considering the magnitude of stakeholders involved, the questionnaire was structured using multiple ‘closed’ answers, to facilitate the collection and analysis of data.

STAKEHOLDER CATEGORY[4] TOTAL SAMPLE
EMPLOYEES 125
INTERNATIONAL STAFF 745
TEACHERS 6,849
PRIVATE DONORS 12,651
VOLUNTEERS 1,858
ASSEMBLY MEMBERS 130

The response rate to the questionnaires

STAKEHOLDER
CATEGORY
TOTAL
SAMPLE
N. TOTAL
(Complete + Partials)
RESPONSE
RATE
N. COMPLETE
Responses
RESPONSE
RATE
PARTIAL
RESPONSES
Employees 125 106 85% 105 84% 1
International staff 745 259 35% 243 33% 16
Teachers 6,849 825 12% 753 11% 72
Private donors 12,651 3,964 31% 3,771 30% 193
Volunteers 1,858 829 45% 804 43% 25
Assembly members 130 78 60% 77 59% 1

The results have produced a list of key themes, to which the association pays particular attention, and whose policies and initiatives are reported in this document[5].

AVERAGE GRADES AWARDED BY BOARD OF DIRECTORS (X AXIS) AND STAKEHOLDER GROUPS (Y AXIS)

1. Strength of donations; 2. Perception and distinctive features of the organisation; 3. Independence in decisions; 4. Economic and financial development and diversification of revenues; 5. Advocacy aimed at the public and institutions; 6. Cooperation with third-sector institutions and lobbying; 7. International staff safety management; 8. Training of local staff; 9. Local socio-economic impact; 10. Empowerment of volunteers

The themes identified are[6]:

  1. Strength of donations
  2. Perception and distinctive features of the organisation
  3. Independence in decisions
  4. Economic and financial development and diversification of revenues
  5. Advocacy aimed at the public and institutions

In reporting methods, EMERGENCY has followed and respected the principles[7] of the Global Reporting Initiative (GRI)[8] where applicable (G4 Sectors NGO).

GRI Index

Identification of themes

102-46 Defining report content and topic Boundaries
102-47 List of material topics

METHODOLOGY

Stakeholder involvement

102-40 List of stakeholder groups
102-41 Collective bargaining agreements
102-42 Identifying and selecting stakeholders
102-43 Approach to stakeholder engagement
102-44 Key topics and concerns raised

LEGAL FRAMEWORK

METHODOLOGY

Organisation’s profile

102-1 Name of the organization
102-2 Activities, brands, products, and services
102-4 Location of operations
102-5 Ownership and legal form
102-6 Markets served
102-7 Scale of the organization
102-8 Information on employees and other workers

102-9 Supply chain
102-45 Entities included in the consolidated financial statements

WHO ARE WE?

FUNDRAISING


102-10 Significant changes to the organisation

LEGAL FRAMEWORK


102-11 Precautionary Principle or approach
102-12 External initiatives
102-14 Statement from senior decision maker

LEGAL FRAMEWORK
SUSTAINABILITY


102-13 Membership of associations
102-41 Collective bargaining agreements
102-3 Location of headquarters

WEBSITE FOOTER

Strategy

G4-EN27 Extent of impact mitigation of environmental impacts of products and service

103-1 Management Approach

NGO10 Adherence to standards for fundraising and marketing communication practices

G4 DMA Public awareness and Advocacy

SUSTAINABILITY

FUNDRAISING
ADVOCACY

FUNDRAISING

ADVOCACY

Principles and values

102-16 Values, principles, standards, and norms of behavior

WHO ARE WE?

Governance

102-18 Governance structure

WHO ARE WE?

Reporting

102-50 Reporting Period
102-54 Claims of reporting in accordance with GRI standards

METHODOLOGY